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MessageSupport Center Home Solutions Forums How can we help you today? Enter your search term here... Search NEW TICKET Status Page User GuideNew support ticket Check ticket status Submit ticket Status Page Knowledge base FAQs + Getting Started FAQs 15 How do I record my call? How Many Participants Can I Have On My Call? What Are Premium Minutes What is the moderator PIN for? How do I use it? How Long Can My Call Last? See all 15 articles Getting Started 7 How Do I Share My Screen During a Meeting? How Do I Schedule A Call? How Do I Start An On Demand Conference Call Right Now? How to Moderate your Conference How Do I Start My Video or Web Conference Call? See all 7 articles About FreeConference.com How-To Videos 1 How To Use Email Notifications Tools & Tips 8 6 Tips for a Successful Conference Call How to Successfully Host A Large or Event-Sized Conference Call Telephone Conference Controls How to ensure your conference is not boring Setting Up One Click Call / Auto Dialling on your mobile See all 8 articles Setting Up Your Account 0 Upgrades / Paid Subscriptions 8 When to Upgrade Your FreeConference Plan Billing Explained Live Telephone Support UK VAT How do I utilize SMS invites? See all 8 articles FreeConference Apps 6 App Download Link How do I install the mobile app on iPhone/iPad How to install the Desktop App on a Mac Android Mobile App Microsoft Outlook add-in installation and setup See all 6 articles Settings and Features - FreeConference.com Settings 9 How Do I Change My Access Code? How Do I Change My Moderator PIN? How Do I Change My Contact Details? How Do I Change My Password? How Do I Change The Time Zone? See all 9 articles Feature updates! 3 Caller Display - available now with all paid subscriptions Whiteboard Tool Spotlight someone’s video or screen share in a meeting Features 10 Document Sharing Moderator Controls Waiting Room Address Book PIN-less Entry and SMS Notifications See all 10 articles Premium Features 8 Toll-Free Dial-in Numbers Security Settings Video Recording Smart Summaries Streaming to YouTube See all 8 articles Web Conferencing - FreeConference.com Video Conferencing 8 How Do Participants Access My Video/Web Conference? What Equipment Do I Need For Video/Web Conferencing? How can I invite a participant while my call is in progress? What is ’Active Speaker’ and How Does It Work? Do ALL Participants Need To Join Via Video? See all 8 articles Screen Sharing & File Sharing 9 How can I invite participants to join my Screen Sharing session? Sharing a PowerPoint Presentation - Best Practices How Do I Exit My Screen Sharing Session? How Do I Know If My Screen Sharing Session Is Private And Secure? Can I Share A Specific Document Instead Of My Whole Desktop? See all 9 articles Telephone Conferencing - FreeConference.com International Calling 6 How To Make International Conference Calls What international numbers are available? Will My International Participants Incur Any Charges? No local international dial-in number available Options for Callers in India See all 6 articles Teleconferencing FAQs 2 Call rates and charges explained Why is my number changing? Before your Conference Call - FreeConference.com Scheduling with your account 5 How Do I Edit My Scheduled Call? How Do I Set Up A Recurring Call? Do I have to request a number of lines for my call? Do I Have To Schedule A Conference In Order To Start My Call? How Do I Cancel An Already Scheduled Call? Other ways to set up meetings 1 How Do I Invite Someone To a Conference Call? Troubleshooting Troubleshooting General 19 I’m Having Difficulty Joining a Call From My Browser Participants can’t see and/or hear me Browser permission errors Difficulties Using VoIP Services Such as Skype or Vonage I Get a Firewall Warning See all 19 articles Troubleshooting Audio 3 I’m Hearing an Echo or Feedback on the Conference I’m Hearing a Constant Beep or Blaring Signal During the Conference No Audio on my iPhone or iPad App ADMIN PORTAL Admin Basics 4 Adding Hosts Editing and Deleting Hosts How to Access the Admin Portal How do add a custom greeting Design 2 Selecting a Theme and Colors Adding or changing your company logo and icon Billing and Subscriptions 8 Subscription Details Host Accounts Company Address Payment Method Address See all 8 articles Reporting 6 Accessing and Viewing Reports Definition: Call Usage Charges and Call Detail Records Reports and Invoices Meeting Summary Records Departments See all 6 articles US/Canada: 1 877 507 0040 UK: +44 (0)33 3344 2741 - Showing recent updates Updates Announcements 1 Scheduled Maintenance Friday, December 28th Posted by Sara Atteby , over 5 years ago Last Reply by Sara Atteby over 5 years ago YouTube Subscribe to the FreeConference YouTube Playlist to get updates on all our handy ’How-To’ videos, as well as testimonials and tips. Home Solutions Forums © Copyright 2018. All Rights Reserved. FreeConference.com is a service of iotum . Twitter Facebook Instagram LinkedIn...